Frequently Asked Questions

Everything you might want to know about buying, downloading, and using our digital cookbooks. If your question isn’t here, email [email protected]. we read every message and usually reply within one business day.


Downloads and Delivery

How do I download my cookbook after buying?

Two ways, and both work:

From your confirmation email. Right after your payment goes through, we send an order confirmation to the email address you entered at checkout. It contains a direct download link. Click it and the file saves to your device.

From your account. If you created an account during checkout, log in and go to My Account → Downloads. All your purchases are listed there, and you can download them again whenever you like.

I didn’t receive my email. What do I do?

Don’t worry. This is the most common question we get, and the file is almost never actually lost.

1. Check your spam and promotions folders. This is the answer roughly nine times out of ten. Gmail in particular often files order emails under Promotions rather than Primary. Search your inbox for myfishrecipes to check every folder at once.

2. Confirm the email address. If you mistyped it at checkout, the email went somewhere else entirely. This is easily fixed on our end.

3. Give it a few minutes. Delivery is usually instant, but email can occasionally lag by five or ten minutes.

4. Still nothing? Email [email protected] with the email address you used and we’ll resend it right away. If you have your order number, include it.

A tip for next time: add [email protected] to your contacts. It keeps future emails from us landing in the right place.

My download link isn’t working

Usually one of 3 things:

Your connection dropped mid-download. Just click the link again.

You’ve hit the download limit. Each purchase allows a set number of downloads. Email us and we’ll reset it, we do this happily and without fuss.

The link expired or was truncated. Some email clients break long links across lines. Try opening the email in a browser instead of an app, or log in to My Account → Downloads and use the link there.

Can I download it more than once?

Yes. You can re-download your purchase whenever you need it, up to the download limit shown at purchase. If you hit that limit – new phone, reinstalled laptop, lost files – email us and we’ll reset it. We’re not going to make you buy it twice.

Creating an account at checkout is the easiest way to keep permanent access, since everything you’ve bought stays in one place.

Can I read it on my phone or tablet?

Yes. Our cookbooks are PDFs, which open on essentially any modern device:

Kindle, you can email the PDF to your Kindle address, though the reading experience is better on a phone or tablet where the photos display in color

iPhone / iPad, opens in Files, Books, or Safari

Android, opens in Google Drive, Adobe Acrobat Reader, or your browser

Mac, Preview

Windows, Edge, Adobe Acrobat Reader

Can I print it?

Absolutely. Print the whole book or just the recipes you want. Printing for your own personal use is entirely fine.

What isn’t allowed is printing copies to sell or distribute to other people.


Ordering and Payment

How do I place an order?

Add the cookbook to your cart, go to checkout, enter your email and billing details, and pay. Your download arrives by email immediately afterwards.

Do I need to create an account?

No. You can check out as a guest.

That said, creating an account is worth the extra ten seconds, it gives you permanent access to your downloads, so you’re never dependent on finding an old email.

What payment methods do you accept?

We accept major credit and debit cards, plus PayPal. All payments are processed through secure, encrypted providers.

We never see or store your card number. It goes directly to the payment processor.

What currency are prices in?

All prices are in US Dollars (USD). If your card is in a different currency, your bank converts at their rate, the amount on your statement may differ slightly from the price shown.

Will I be charged tax or VAT?

Depending on where you live, tax or VAT may be added at checkout. The exact amount is shown before you confirm payment, so there are no surprises.

Is my payment secure?

Yes. Our store runs on an encrypted (HTTPS) connection, and payments are handled by established processors who specialize in exactly this. Your card details never reach our servers.

Do you save my card details?

No. We never store card numbers, expiry dates, or security codes. We keep only what’s needed to match a payment to your order, the amount, the date, and the last four digits.


The Products

What exactly am I buying?

A digital cookbook, delivered as a PDF file that you download. Nothing is shipped to you, there’s no physical book in the post.

Each product page lists what’s inside: the number of recipes, page count, and what the book covers.

Are the recipes suitable for beginners?

Most are. We write with home cooks in mind, and each recipe includes ingredients, step-by-step instructions, and timings. Where a technique is trickier, we explain it rather than assume.

If you’re unsure whether a particular book suits your experience level, email us before buying and we’ll give you an honest answer.

Do the recipes include nutritional information?

Where we provide it, treat it as an estimate. Actual values vary with brands, portion sizes, substitutions, and cooking method.

We’re not nutritionists or dietitians. If you’re managing a medical condition or following a prescribed diet, verify the numbers yourself or speak with a qualified professional.

I have a seafood allergy, is that an issue?

Yes, and please take this seriously. Our recipes are built around fish and seafood, which are major allergens, and many also involve shellfish, nuts, dairy, gluten, or eggs.

We can’t guarantee any recipe is free from a specific allergen. If you have a food allergy or intolerance, check every ingredient yourself and consult a qualified professional.

Can I use your recipes in my restaurant or cooking class?

Not without our written permission. Your purchase covers personal use, cooking for yourself, your household, and your guests.

Commercial use, including restaurants, catering, paid cooking classes, and published works, needs a separate arrangement. Email [email protected] and let’s talk, we’re open to it.

Can I share the file with a friend?

Technically, you can, but please don’t. Each purchase is licensed to one person, and sharing files, links, or account logins isn’t permitted.

We’re a small operation, and cookbook sales are what allow us to keep publishing free recipes on the main site. If a friend would enjoy it, send them the product link instead.

Do you sell printed cookbooks?

Not currently, but it’s something we’re working on. Join our newsletter and you’ll hear about it first.


Refunds

What’s your refund policy?

Because our cookbooks are downloaded instantly, we don’t accept returns. However, we offer a Money-Back Guarantee: if you try at least 5 recipes within 14 days of purchase and aren’t satisfied with the results, email [email protected] with your order number, photos of the finished dishes, the ingredient brands you used, and a description of what went wrong. We’ll review it personally and help you get better results, and if we can’t, we’ll refund you in full.

Full details are on our Refund Policy page.

The file is corrupted or won’t open. Do I need a refund?

No, email us first. A broken file is nearly always fixed in minutes by sending you a fresh copy, and then you keep the book you wanted. This isn’t a refund situation, and you don’t need to document anything.

How long do refunds take?

Approved refunds are processed within 5 business days. Your bank then typically takes another 5-10 business days to show the money on your statement.

I bought the same book twice by mistake

Email us and we’ll refund the duplicate. No questions asked.


Your Account

How do I create an account?

Tick the account option during checkout. You’ll receive a separate email with a link to set your password.

Note that this is a second email, distinct from your order confirmation. If you set a password and wonder where your cookbook is, check for the other message, the download link is in there.

I forgot my password

Go to My Account (usually in the menu) and click Lost your password?. Enter your email address and we’ll send you a reset link.

How do I stop receiving marketing emails?

Click the unsubscribe link at the bottom of any marketing email.

You’ll still receive order-related emails, confirmations, download links, receipts, password resets. Those aren’t marketing, and we can’t switch them off without breaking your ability to access what you paid for.


Still Stuck?

Email us and we’ll answer as soon as we can:

We usually reply within one business day.